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Site Policy and Terms of Use Agreement


Table of Contents


Our Commitment to Privacy

Your privacy is important to us. To better protect the privacy of the visitors ("You") of the sheldonfarmbaskets.com web site (the "Site"), Sheldon Farm Baskets ("We/Us") has developed this Privacy Policy ("Policy") explaining Our online information practices and the choices You can make about the way Your information is collected and used. To make this Policy easy to find, We make it available on Our homepage and at every point where personally identifiable information may be requested. Please read below for more specific information on the type of information that We collect and how We use it.


Product Refunds, Returns and Exchanges

To obtain a refund or return a product, please contact Sheldon Farm Baskets at info@sheldonfarmbaskets.com and we will promptly reply. Returns and Refunds are granted on a case by case basis. All products produced by Sheldon Farm Baskets are one of a kind and therefore require individual review before an exchange or refund is provided. Sheldon Farm Baskets is 100% behind every product produced and sold through the website. We will do everything we can to resolve any issued customers may have.


How to Contact Us for Returns and Exchanges

For returns or exchanges products should be shipped to:

Susan Morello, Sheldon Farm Baskets
587 Sheldon Road
Barre, MA 01005


For other information or questions you may also send us an email to info@sheldonfarmbaskets.com.


Types of Information We Collect

Most of the information collected through the Site is voluntarily submitted by You. This section of Our Policy describes in detail the type of personally identifying information that We Collect.

Online Shopping Information. If You would like to shop for Sheldon Farm Baskets products online, We collect all information necessary for allowing delivery of products to You by an Associate, including: Your name, address, email address, and home telephone.

Registration Information. If You register with Us, this enables Us to identify You every time You visit the Site and enter Your password. As a registered Member of the Site, We will be able to personalize the Site to You when We recognize that it is You.

Contact Us Information. If You choose to contact Us through the online forms available through info@sheldonfarmbaskets.com, We collect Your name, email address, and Your suggestion or customer service request, along with any of the following information that You would like Us to have in order to respond to Your request: address, home telephone number.

Internet Protocol Address. We also collect the Internet Protocol (IP) address used to connect Your computer to the Internet each time You visit the Site.

Aggregate Information. Aggregate Information is information that describes usage patterns and other demographics of Site visitors as a group but does not reveal Your identity. We will derive Aggregate Information about Our Site Visitors from Longaberger Host and Associate Information, Online Shopping Information, Registration Information and IP Address Information.

All Information collected, aside from Your IP address, is voluntarily submitted at Your option and must be supplied by You only if You choose to order products online, search online, register with Our Site, or otherwise contact Us online.


How We Use the Information We Collect

Online Shopping Information. We use Your Online Shopping Information for purposes of processing Your online purchase.

Registration Information. We use Your Registration and to identify You when You visit Our Site and to personalize the Site with Your preferences, promotions or other information that We think may be of interest to You. This information is not shared with third parties, but We may also use it to notify You of promotions or company information that We think may be of interest to You.

Contact Us Information. We use the information We obtain when You contact Us through the "Contact Us" options to process Your suggestion or customer service request. We also will use this information to improve Our products and services.

Internet Protocol Address and Aggregate Information. We use this information to improve Our Site based upon usage patterns derived from this information. We do not currently share this information with third parties, but may do so in the future. Again, this information is not personally identifying, but merely tracks usage patterns and other demographics of Site visitors as a group.


Other Information Collected Through the Site

We may from time to time contract with advertisers or other third parties who place information, advertisements, or other promotional material or links on Our Site. If You click on an advertisement or other link provided by a third party and leave Our Site, whether through link or through visiting another web site framed within Our Site, You are subject to the privacy policies of these advertisers or other third parties. We do not have responsibility for or access to the information collected by these third parties.


Our Commitment To Data Security

We do have measures in place to protect Your personal information once it reaches Us.


Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, We never collect or maintain information at Our Site from those We actually know are under 13.


Changes To Our Privacy Policy and Processes

We reserve the right to change Our Privacy Policy and site processes from time to time. If Changes are made, We will be posting them at Our Home Page under Use Policy.


Terms & Conditions

Use of Site. By use of this website (the "Site") of Sheldon Farm Baskets (the "Company"), you agree to all of the terms, conditions, and notices contained or referenced in this Site (the "Terms and Conditions"). If you do not agree to these Terms and Conditions, do not use this Site. The Company reserves the right at its discretion to update or revise these Terms and Conditions. Your continued use of this Site following the posting of any changes to the Terms and Conditions constitutes acceptance of those changes.

Copyright. The content of this Site is protected by copyright and portions of the Site content are also the subject of patent, trademark, service mark, trade secret, or other proprietary rights and laws, and constitute the proprietary information (the "Proprietary Information") of the Company [or third parties]. You may not copy, distribute, or create derivative works from such Proprietary Information without the prior written consent of the Company. You agree that the Company has not conferred by implication, or otherwise any license or right under any patent, trademark or copyright of the Company or of any third party. Systematic retrieval of data or other content from this Site to prepare any collection, compilation, database, or directory is prohibited.

Trademarks. Product names, logos, designs, titles, words, or phrases within this Site may be trademarks, service marks, or trade names of the Company and may be registered in certain jurisdictions and may not be used without the prior written permission of the Company. Marks owned by other entities not affiliated with the Company may appear on this Site. Company claims no interest in those marks.

No Confidentiality. Should you respond with information, feedback, data, questions, comments, suggestions or the like regarding the content of this Site, any such response shall be deemed not to be confidential and the Company shall be free to reproduce, use, disclose and distribute the response to others without limitation.

No Links; No Endorsement. No hyperlinks to this Site are permitted without the Company's prior written consent. Any links to third party web sites are not an endorsement, sponsorship, or recommendation of the third parties or the third parties' ideas, products, or services. Similarly, any references in this Site to third parties and their products or services do not constitute an endorsement, sponsorship, or recommendation.

No Guaranty Of International Service Or Compliance. This Site was designed for and is operated in the United States. If this Site is viewed internationally, you are responsible for compliance with applicable local laws. The Company does not intend to provide its products or services outside the United States.

DISCLAIMER OF WARRANTIES. ALL CONTENT INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE "CONTENT") IS PROVIDED "AS IS" AND "AS AVAILABLE." THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. THE COMPANY DOES NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT, THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, OR THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED. [THIS SITE MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS.] THE COMPANY MAY IMPROVE OR CHANGE ITS PRODUCTS DESCRIBED IN THIS SITE AT ANY TIME WITHOUT NOTICE. THE COMPANY ASSUMES NO RESPONSIBILITY FOR AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OMISSIONS IN THIS SITE OR IN OTHER DOCUMENTS WHICH ARE REFERRED TO WITHIN OR LINKED TO THIS SITE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL THE COMPANY BE LIABLE FOR ANY DAMAGES, INCLUDING INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SITE WHETHER BASED ON ACTIONS IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Jurisdiction And Venue. You and the Company agree that the laws of the State of Massachusetts will apply to all matters arising from or relating to use of this Site, whether for claims in contract, tort, or otherwise, without regard to conflicts of laws principles.

Entire Agreement. These Terms and Conditions constitute the entire agreement between you and the Company with respect to your use of this Site and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and the Company with respect to this Site. If any provision(s) of these Terms and Conditions are held invalid or unenforceable, those provisions shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining provisions shall remain in full force and effect.

Thank you for consideration and adherence to these terms. If you have questions regarding these Terms and Conditions, or if you would like further information please contact us at: info@sheldonfarmbaskets.com.

Copyright 2009 SHELDON FARM BASKETS. All Rights Reserved.


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